Step-by-Step Order-Placing Process
1. Browse our online catalog at azra.com.
2. Take note of the product number under your preferred style.
3. Email us at Azra@Azra.com with the product number, logo, text, quantity, and budget, should you have one.
4. We will quote you a price and projected turnaround time.
5. Relax while we complete your order and ensure it makes its way to you safely.
Contact Us Today!
Our team is dedicated to giving you the quality products and services you deserve!
80-10 51st Avenue
Elmhurst, NY 11373
T: 718-779-6505
F: 718-779-6532
E: azra@azra.com
Hours: By appointment only
Frequently Asked Questions:
1. Is there a minimum quantity of units required for purchase?
A: No, you can purchase just one unit. The cost per unit decreases as your order increases in quantity.
2. Can I have orders delivered to me?
A: Yes! If you are within a 15-mile radius of our shop, we can arrange delivery at a reasonable cost. For more distant customers willing to wait for shipping
time, we can also arrange shipping via UPS or FedEx. International shipping is also available to many countries around the world.
3. Can I have awards custom-made or do I have to choose from the shop's catalog of styles?
A: Custom awards are available and generally cost more. Our team is ready to work with you in customizing your product to best suit your occasion.
4. Do you offer special discounts? (Ex. Military, ADA, Teachers, Students, etc.)
A: Yes! Every year, we are committed to allocating a sum specifically for organizations whose missions we support. These can include military and ADA-related
organizations.
5. Do you engrave in languages that don't use Latin script?
A: Yes!
6. What methods can I use to place orders?
A: You may email your logo and text to azra@azra.com, stating your preference for size, type, and budget, if you have one. We will get back to you with
options, suggestions, and projected turnaround time.
7. What is your refund/return policy?
A: Any custom product may not be returned or exchanged. All sales are final.